Terms of Service

Last Updated: March 14, 2025

1. Introduction

Welcome to Loggy Connect (the "Service"). Please read these Terms of Service ("Terms") carefully as they contain important information regarding your legal rights, remedies, and obligations. By accessing or using our Service, you agree to be bound by these Terms and our Privacy Policy.

2. Definitions

  • "Company,""we,""us," and "our" refer to Loggy Connect.
  • "Service" refers to our application, website, and on-demand service platform.
  • "You" and "your" refer to you, as a user of our Service.
  • "Service Provider" refers to independent professionals or businesses that offer services through our platform.

3. Service Description

Loggy Connect is an on-demand platform that connects users with service providers. We use Google geolocation services to match users with nearby service providers who can fulfill their service requests.

4. Account Registration and User Obligations

4.1 Account Creation

To use certain features of our Service, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

4.2 Account Security

You are responsible for safeguarding your password and controlling access to your account. You agree to notify us immediately of any unauthorized access to or use of your account.

4.3 User Conduct

When using our Service, you agree not to:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Submit false or misleading information
  • Engage in fraudulent activities
  • Interfere with the proper functioning of the Service
  • Attempt to access areas of the Service not intended for users
  • Use the Service for any illegal or unauthorized purpose
  • Harass, abuse, or harm another person
  • Use automated scripts to collect information or interact with the Service

5. Service Providers

5.1 Independent Contractors

Service Providers are independent contractors and not employees or agents of Loggy Connect. We are not responsible for the conduct, actions, or omissions of any Service Provider.

5.2 Service Provider Selection

While we strive to connect you with qualified Service Providers, we do not guarantee the quality, safety, or legality of services provided. You should review ratings, reviews, and other information before engaging a Service Provider.

5.3 Service Provider Cancellations

Service Providers may occasionally cancel accepted service requests. We will make reasonable efforts to find a replacement, but we are not liable for any inconvenience or losses resulting from such cancellations.

6. Payments and Fees

6.1 Service Fees

We charge fees for using our Service. Fees vary depending on the type of service, location, and other factors. All applicable fees will be displayed before you confirm a service request.

6.2 Payment Processing

Payments are processed through our third-party payment processors. By providing payment information, you authorize us to charge the designated payment method for all applicable fees.

6.3 Refunds

Refund eligibility depends on various factors, including but not limited to service completion status and the nature of the complaint. All refund requests will be reviewed on a case-by-case basis.

7. Cancellation Policy

7.1 User Cancellations

You may cancel a service request subject to our cancellation policy. Cancellation fees may apply depending on the timing of the cancellation relative to the scheduled service time.

7.2 Company Cancellations

We reserve the right to cancel service requests at our discretion, including but not limited to situations involving safety concerns, fraudulent activity, or unavailability of Service Providers.

8. Location Services and Data

8.1 Google Geolocation

Our Service uses Google's geolocation services to determine your location and connect you with nearby Service Providers. By using our Service, you consent to the collection and use of your location data as described in our Privacy Policy.

8.2 Location Accuracy

While we strive to provide accurate location-based services, we do not guarantee the accuracy, completeness, or reliability of location data provided by Google or other third-party services.

9. Intellectual Property

9.1 Service Content

All content, features, and functionality of our Service, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, software, and the compilation thereof, are owned by Loggy Connect, our licensors, or other providers and protected by copyright, trademark, and other intellectual property laws.

9.2 Limited License

We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our Service for personal, non-commercial purposes.

9.3 Restrictions

You may not:

  • Modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products, or services obtained from our Service
  • Use any content for commercial purposes without our prior written consent
  • Remove any copyright, trademark, or other proprietary notices from our Service

10. Disclaimers

10.1 "As Is" and "As Available"

Our Service is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied.

10.2 No Warranties

We do not warrant that:

  • The Service will be uninterrupted, timely, secure, or error-free
  • The results obtained from using the Service will be accurate or reliable
  • The quality of any services, information, or other material purchased or obtained through the Service will meet your expectations

10.3 Service Provider Disclaimer

We do not guarantee the quality, safety, reliability, or conduct of Service Providers. You are solely responsible for interacting with Service Providers at your own risk.

11. Limitation of Liability

To the maximum extent permitted by law, Loggy Connect shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or other intangible losses, resulting from:

  • Your use or inability to use the Service
  • Any unauthorized access to or use of our servers and/or personal information stored therein
  • Any interruption or cessation of transmission to or from the Service
  • Any bugs, viruses, Trojan horses, or the like that may be transmitted to or through the Service
  • The conduct of any Service Provider or third party

12. Indemnification

You agree to indemnify, defend, and hold harmless Loggy Connect, its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any rights of another
  • Your interaction with any Service Provider

13. Dispute Resolution

13.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

13.2 Arbitration

Any dispute arising from or relating to these Terms or our Service shall be finally settled by binding arbitration, under the rules of [Arbitration Organization] by one or more arbitrators appointed in accordance with said rules. The arbitration shall take place in [Your City, State/Province, Country].

13.3 Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of significant changes by posting the updated Terms on our website or through other reasonable means. Your continued use of the Service after such modifications constitutes your acceptance of the modified Terms.

15. Termination

We may terminate or suspend your account and access to our Service immediately, without prior notice or liability, for any reason whatsoever, including, without limitation, if you breach these Terms.

16. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Loggy Connect regarding your use of the Service and supersede all prior and contemporaneous written or oral agreements between you and Loggy Connect.

18. Contact Information

If you have any questions about these Terms, please contact us at:

Loggy Connect Pty (Ltd)
info@loggyconnect.co.za

Don't have an account?