Privacy Policy

Last Updated: March 14, 2025

1. Introduction

Welcome to Loggy Connect ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our on-demand service application and website (collectively, the "Service").

Please read this Privacy Policy carefully. By using our Service, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

Name, email address, phone number, and other contact details
Billing information and payment details
Account credentials
Profile information
Service preferences and history

2.2 Location Information

Our Service uses Google's geolocation services to:

Determine your current location
Find service providers near you
Provide location-based features and functionalities
Track service provider locations for service delivery purposes

You can control location permissions through your device settings. Please note that disabling location services may impact your ability to use certain features of our Service.

3. How We Use Your Information

We use your information for the following purposes:

Providing and improving our Service
Processing transactions and payments
Matching you with appropriate service providers
Communicating with you about your account and service requests
Sending service updates, marketing communications, and promotional offers
Analyzing usage patterns to enhance user experience
Ensuring compliance with our terms and policies
Preventing fraud and unauthorized access
Resolving disputes and troubleshooting problems
Responding to customer service inquiries
Fulfilling legal obligations

4. Information Sharing and Disclosure

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

Payment processors
Cloud storage providers
Analytics providers
Customer service providers
Google and other location service providers

4.2 Service Professionals

When you request a service, we share relevant information (including your location and service request details) with the service providers in our network who may fulfill your request.

4.3 Legal Requirements

We may disclose your information if required by law, regulation, legal process, or governmental request.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of the transaction.

4.5 With Your Consent

We may share your information in other circumstances with your explicit consent.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

Accessing your personal information
Correcting inaccurate or incomplete information
Deleting your personal information
Restricting or objecting to certain processing activities
Receiving your information in a portable format
Withdrawing consent where processing is based on consent
Opting out of marketing communications

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

8. Children's Privacy

Our Service is not intended for children under the age of 13 (or higher in certain jurisdictions). We do not knowingly collect personal information from children. If you are a parent or guardian and believe we have collected information from your child, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We take appropriate safeguards to ensure your information remains protected.

10. Third-Party Links and Services

Our Service may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party websites or services you access through our Service.

11. Google Geolocation Services

Our Service uses Google's geolocation services to provide location-based features. Google's use of your information is governed by Google's Privacy Policy, which you can review at https://policies.google.com/privacy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically.